Shipping policy

Processing Time:
All orders are processed within 1–2 business days.

Shipping Time:

• Standard shipping takes 5–8 business days within the United States.

• Shipping times may vary due to holidays, weather, or carrier delays.

Shipping Costs:

• Free shipping is available on all orders within the United States.

Order Tracking:
Once your order ships, you will receive a tracking number via email so you can monitor your package.

Address Accuracy:
Please ensure your shipping address is correct. Truewood is not responsible for delays or lost packages due to incorrect addresses.

Contact Us:
For questions about your shipment, email struewood@gmail.com or call 323-538-7959.